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How to Resolve the Canon Printer Offline Problem?

Is your Canon printer offline and not printing the file? Check the internet connection, as it’s the most common issue when a printer is offline. You can see the cable connections, and if you find them correct, you need to check for other causes. You should understand why the Canon printer is offline when the connections and network are fine.

Don’t worry! This guide will sail you through the problem with easy solutions explained in detail.

Possible Causes of Canon Printer Offline Error

It could be anything: a printer issue or a network problem. This is why we have listed the major Canon printer offline reasons that might help you with the solution.

Here they are:

  • The printer cable connection or USB cable is loose.
  • The paper tray doesn’t have enough paper for printing.
  • Check the power supply and ensure it is working properly.
  • There is a malware attack or virus on your system.
  • See if the paper is stuck in the paper.
  • The printer driver installed in the system is corrupted or damaged.
  • Match the printer driver compatibility with the system.


Note: Please verify that your computer and the printer are connected to the same network. Besides that, you can also try restarting the router or modem to fix this error.

Here’s How to Fix the Canon Printer Offline Issue

Now that you’re aware of why does canon printer is offline, it’s time to learn how to fix it. The solutions are simple and don’t require any technical expertise.

Hence, read the steps carefully to fix the printer offline issue.

1. Restart the Printer Spooler

One major reason why the canon printer is offline is an issue with printer spooler settings. Hence, use these steps and restart the spooler service:

  • Go to the Start
  • Type service in the search bar and hit enter.
  • Open the Services (Desktop)
  • Right-click on the print spooler
  • Select the Restart

If you see the restart option in gray, tap the Start button. It’s because the print spooler is already in the restart action.

  • Now, right-click on the print spooler and select the Properties
  • Moving forward, choose the startup type as Automatic.
  • Tap OK to save the changes.
  • Restart the system and print a document.

2. Turn off the Use Printer Offline Mode

You must check printer settings to see if Use Printer Offline mode is enabled. For that, follow the steps here:

  • Tap on the start
  • Then, choose the control panel.
  • Now, click the Devices and Printers
  • Thereafter, right-click on your printer. Tap on ‘See What’s Printing
  • Go to the top menu to select “printer.”.
  • Feh drop-down menu, see if Use Printer Offline is enabled or has a tick.
  • Remove the tick.
  • Try printing from your printer now.


3. Update the Printer Driver Online

Before you proceed, please keep the printer model number, version, and brand details handy. If you don’t know how to find them, follow the steps below:

  • Tap on the Start button to open the Control Panel.
  • Select Hardware and Sound
  • Click Devices and Printers.


Step 1: Launch the device manager

  • Firstly, press the Windows + R keys to launch the run dialog box.
  • Now, type msc followed by pressing the enter button.

Step 2: Update the Canon printer driver

  • From the list of devices, tap on the Print Queues
  • Then, click the Update driver
  • You will see a new small window asking you to choose between,
  1. Search automatically for updated driver software
  2. Browse my computer for driver software
  • Choose the first option “Search automatically…..” and wait for some time. It will automatically download and install the updates.
  • Choose the next option, “Browse my computer….” to update the printer driver manually.
  • Restart your computer and run the printer.

Final Words:

We hope this guide fixes the Canon printer offline issue without any hassle. The steps are easy and can be applied whenever the issue appears. Nonetheless, if you need more help or have queries related to any printer, we are happy to assist you. Our consulting experts are available 24×7!

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