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Measures to rectify QuickBooks Payroll Update Error 15102

QuickBooks manages the payroll of employees in small businesses, reducing the efforts of employers. The subscription-based payroll service also maintains the records of the withheld amount for taxes deducted from the employee’s salary. The payroll should be updated regularly to revise the tax tables according to the government’s criteria. The software sometimes develops QuickBooks Payroll Update Error 15102 and restricts the update process. If you are also a victim of this error, keep reading the blog to discover its causes and the counter methods you need to use.

Prevent your business from getting affected by contacting our QB support team at 1.855.738.2784.

About the error

This is an error related to the payroll service in QuickBooks. You’ll run into this error while downloading the payroll updates on your computer. It occurs when you’re using the shared download option for downloading the update on all the systems altogether, but the download location set in the software doesn’t exist, or any folder in the download path is inaccessible. QuickBooks will instantly develop this error when it fails to download the update file in that location, and all you’ll see are error codes on your screen after the update process is stopped.

Recommended toread: QuickBooks Keeps Crashing Unexpectedly 2022


The reasons this update error emerges in the software are given below-

  • QuickBooks is being remotely accessed while running in multi-user mode.
  • In case you have Windows Vista on your PC, QuickBooks might not be running in Administrator mode.
  • The User Account Control settings are stopping QuickBooks from updating.


These methods can be used to rectify this error in QuickBooks-

Solution 1- Repair the internal issues in the software and run it in Single-user mode

This error can occur if the QuickBooks is malfunctioning due to internal problems that can develop after a faulty software installation on your PC. After the software is repaired, try to run QuickBooks in Single-user mode while updating the payroll. Refer to the steps below-

  1. Open the latest version of QuickBooks Tool on your PC.
  2. Click on Program problems and select Quick fix my program.
  3. After the process is finished, open QuickBooks.
  4. Click on File and select Switch to single-user mode.
  5. Retry updating the payroll.

Try the next method if the update process stops due to an error again.

Solution 2- Configure the User Account Control settings

The User Account Control settings keep your PC safe from changes made by applications that can be harmful. QuickBooks can also be blocked by these settings from installing the payroll updates. Follow the steps to turn the UAC settings off-

  1. First of all Open the control panel and then click on User accounts.
  2. Tap Change User Account Control settings.
  3. In the next window, shift the slider to Never Notify to turn the UAC settings off.
  4. These can be again switched on by moving the slider to Always Notify.
  5. Retry updating payroll after the UAC settings are disabled.

The payroll will be updated in your QuickBooks without any issues.


You read about QuickBooks Payroll Update Error 15102 in this blog. The causes of this error & the appropriate solutions we also listed. We hope you applied the methods and the payroll update error was fixed in your QuickBooks.

For any remaining issues, contact our certified technical support at 1.855.738.2784.

You may read also: Update QuickBooks Desktop

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