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What to Do to Fix Canon Printer Offline Issue?

If you’re looking for a Canon printer offline cure, here’s the guide for you. This is a common issue that you must have experienced once in a while. This can be an internet glitch or a hardware problem. That’s not to worry! It can be fixed using the Canon printer offline fixes mentioned in the guide. Before that, we will learn its causes, so it will get easier to find the perfect solution. If you still can’t figure it out, you can apply these solutions and see if they help fix the issue.


Possible Causes of Canon Printer Offline Issue

There may be ample reasons why the Canon printer offline issue may appear. Some of the reasons that are widely common and majorly cause this issue are listed below.


  • Your internet is slow, lost, or not working.

  • The USB connections are loose or damaged.

  • See if a paper jam on your printer. 

  • Offline printer mode is enabled.

  • Check if the printer driver is outdated or not compatible.

  • Malware attack on your system


Methods for Canon Printer Offline Fix

The top printer fixes are listed below. Before following the instructions, carefully read them.


1. Verify wi-fi connections

Before jumping to other solutions, we will advise you to check if your printer is offline while connected to wi-fi. If so, try this solution.


  1. Ensure that the printer is WiFi-connected.

  2. Once the light starts to blink, press and hold the wifi button.

  3. Press the wifi router button if the blue light on the wifi keeps blinking.

  4. While it looks for the network, the light will continue to blink.

  5. The light will stop blinking once the device is connected to the network.


Besides that, please ensure that your printer and computer are both connected to the same network. 


2. Restart the print spooler

Have you tried restarting the print spooler? The printer spooler maintains the print jobs, thus, if you face issues with the printer or printing, try this solution.


  • Launch the Run dialog box. For that, press the Windows + R keys.

  • Then, type “services.msc.” Then hit the enter button.

  • A new window of services will appear. Select any service and press the P key.

  • Please don’t leave the P button on the keyboard unless the Print Spooler appears.

  • Right-tap on the Print Spooler >> Select Properties.

  • After that, go to the General tab. 

  • In the service status, look for the Stop option. Select it and press ok.

  • This will temporarily disable the service, thus, you can remove printer files.

  • Go to Windows Explorer.

  • Then, C:\Windows\System32\spool\PRINTERS >> Tap continue.

  • Now, select all the files. After that remove/eliminates them. 

  • Go back to the General tab and select the Start option.

  • Moving forward, change the Startup type to automatic >>Tap ok.

  • Reboot your system. 


3. Update your canon printer driver

If your printer is showing offline status or is not running smoothly, check for updates. You can use these steps to update the printer:


  • Launch the run dialog box.

  • Type “msc” and enter the OK button.

  • Now, go to the taskbar and enter Device Manager in the search bar.

  • Then, open the sub-menu “Print queue.”

  • Right-click on the printer hardware.

  • Tap on the Update Driver option.

  • As soon as you tap, it will prompt and ask you, “How do you want to search for drivers?”

  • Then, tap the Browser option for searching for driver software.”

  • Once the printer driver has updated, reboot your system.


4. Uncheck SNMP status if enabled

The SimpleNetwork Management Protocol is a shorthand for SNMP. It collects and manages information from printers. If the option is enabled, you can disable it and fix printer issues.


  • Locate your Canon printer device.

  • Right-click on it and select Properties.

  • Now, select Ports.

  • After that, select Configure Port.

  • Then, check if the SNMP Status Enabled, uncheck the option, and press ok.

  • Once done, close the window. 


5. Disable Printer Offline Status

Turn off the Use Printer Offline mode on the printer. Use these steps to switch the printer to online mode in that case:


  • Pressing Windows + R will bring up the Run dialogue box.

  • Once you’ve typed control, click OK.

  • Now select Hardware and Sound.

  • Next, choose your printer from the list.

  • When you do a right-click, choose Properties.

  • Uncheck the “Use Printer Offline” if checked already.

  • To save the changes, press OK.

  • To test whether the Canon printer is back online, print a test page.


Closing Remarks

As you can see, fixing the Canon printer offline is simple and quick. Hence, you don’t have to panic if you come across this situation. However, if you’re still having trouble or need a fix, we can assist you. Please get in touch with us if you need assistance from our printing experts.

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